Terms of Service
Introduction/Agreement to Terms
Welcome to Dr. Shrink! These Terms of Service ("Terms") govern your use of our website, application, and services (collectively, the "Services"). By accessing or using the Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
Changes to Terms
We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Terms on our website or through other means of communication. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
Description of Services
Dr. Shrink provides AI-powered personality analysis tools that deliver insights, advice, and other content related to personal and interpersonal understanding. Our Services include free and paid reports, career and relationship advice, and personalized merchandise offerings. The specific features and functionalities of the Services may vary depending on the subscription plan you select.
User Responsibilities
As a user of our Services, you agree to:
1. Provide accurate and complete information during account registration.
2. Maintain the confidentiality of your account credentials.
3. Use the Services only for lawful purposes and in accordance with these Terms.
4. Refrain from sharing offensive, harmful, or inappropriate content via our platform.
5. Respect the intellectual property and privacy rights of other users.
Account Management
Your account is personal to you and you are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We shall not be liable for any losses caused by unauthorized use of your account.
Intellectual Property Rights
All content provided through the Services, including but not limited to text, graphics, logos, images, and software, is the property of Dr. Shrink or its licensors and is protected by intellectual property laws. You may not, reproduce, or create derivative works from any of the content without our express written permission.
Disclaimers and Limitation of Liability
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. Dr. Shrink does not guarantee the accuracy, completeness, or reliability of any content provided through the Services. To the fullest extent permitted by law, Dr. Shrink disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall Dr. Shrink be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Services; or (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Services by any third party.
Termination
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Dr. Shrink is based, without regard to its conflict of law provisions.
Dispute Resolution
Any disputes arising out of or in connection with these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in the jurisdiction where Dr. Shrink is located, and judgment on the arbitration award may be entered in any court having jurisdiction.
Abuse of Service
Dr. Shrink is committed to providing a fair and effective service to all users. Abuse of the service, including but not limited to sharing login credentials or excessive report generation, undermines the integrity and functionality of the platform. As such, we have established the following guidelines to ensure fair usage:
Sharing Login Credentials:
1. Prohibition on Sharing:Your login credentials are personal and confidential. You agree not to share your username, password, or any other access information with any other person or entity.
2. Consequences of Sharing: Any indication that your account credentials have been shared or used by multiple persons will result in immediate review and may lead to the suspension or termination of your account without notice.
Excessive Report Generation:
1. Fair Usage Policy: Dr. Shrink provides a valuable service with its comprehensive reports. To maintain service quality and availability, we enforce a fair usage policy regarding the number of reports generated.
2. Monitoring Usage: We monitor usage patterns to identify accounts generating excessive reports that suggest misuse.
3. Consequences of Excessive Generation: If we determine that your account is generating reports in a manner inconsistent with typical usage or intended purposes, we reserve the right to intervene, which may include issuing warnings, suspending access, or terminating your account.
Rights to Terminate:
We reserve the right to terminate or suspend your access to the Services, at our sole discretion, for reasons including but not limited to:
- Breaching any of the terms outlined in this section.
- Engaging in any activity that we deem abusive or detrimental to the service, its users, or its functionality.
Appeal Process:
If your account is terminated or suspended and you believe this action was taken in error, you may contact our support team at [Email Address] to appeal the decision. We review appeals on a case-by-case basis and will respond within a reasonable timeframe.
By using Dr. Shrink, you agree to adhere to these guidelines and understand that abuse of service can result in the loss of access.
Limited Scope of One-Time Purchase
The one-time fee you pay for access to Dr. Shrink's core report generation product (the "FULL Report, Personality Insights Bundle") is subject to the following terms and conditions:
Scope of Access:
1. Product Life: The one-time fee grants you access to the core features and functionalities of the Core Report for the lifetime of the product.
2. Core Features: This includes the base personality insights as offered at the time of your purchase.
Limitations:
1. No Future Features: Your one-time fee does not cover any future features, enhancements, or additional functionalities that may be introduced to Dr. Shrink after your purchase, unless explicitly noted otherwise.
2. Paid Upgrades: Any new features or enhancements that add significant value beyond the original Core Report will be offered as paid upgrades. Users will have the option to purchase these additional features separately.
Explicit Exceptions:
1. Noted Inclusions: If any future features or enhancements are explicitly noted as included in your original purchase, they will be made available to you at no additional cost.
2. Promotional Offers: From time to time, Dr. Shrink may offer promotional upgrades or additional features to existing users. These will be clearly communicated and subject to their own terms.
Modification of Core Report:
1. Maintenance and Updates: We reserve the right to make necessary technical updates, maintenance, and improvements to the Core Report to ensure its continued functionality and performance. Such updates are included in your one-time purchase.
2. Discontinuation: In the unlikely event that we decide to discontinue the Core Report, we will notify users in advance and provide options, if available, for transitioning to new products or services.
Conclusion:
By purchasing the FULL Report and/or Personality Insights Bundle, you acknowledge and agree that the one-time fee covers only the features available at the time of purchase, and does not entitle you to any future features or enhancements unless explicitly noted. This ensures we can continue to innovate and improve our offerings to provide the best possible experience for all users.
Live Booking Sessions with Coaches and Mentors
Dr. Shrink offers users the opportunity to book live sessions with mentors, career coaches, and life coaches. These sessions provide an additional layer of personalized guidance and support but are governed by the following terms:
Additional Fees:
1. Extra Services: Live booking sessions with mentors, career coaches, and life coaches are not included in the standard subscription fee for Dr. Shrink's core services.
2. Payment: Users must pay separately for these sessions. The fees for such sessions will be clearly communicated at the time of booking.
Independent Contractors:
1. Relationship: The coaches and mentors accessible through Dr. Shrink are independent contractors and not employees or agents of Dr. Shrink.
2. Performance and Access: While we strive to connect you with reputable and certified professionals, we do not guarantee the performance or availability of any specific coach or mentor.
3. Selection: Users are encouraged to review the profiles and qualifications of coaches and mentors before booking sessions to ensure a good fit for their needs.
Quality of Service:
1. Reasonable Efforts: We will make reasonable efforts to ensure that the coaches and mentors listed on our platform are reputable and certified professionals.
2. Feedback and Monitoring: We welcome and encourage user feedback on their experiences with coaches and mentors, which helps us monitor and maintain the quality of services offered.
Disclaimer of Liability:
1. No Guarantees: Dr. Shrink does not guarantee the effectiveness, outcomes, or availability of sessions with specific coaches or mentors.
2. Liability Limitation: We shall not be liable for any damages, losses, or issues arising from the use of independent coaches and mentors available through our platform. Each user is responsible for their interactions and engagements with these individuals.
Booking Process:
1. User Responsibility: Users are responsible for scheduling, rescheduling, and canceling sessions in accordance with the policies provided at the time of booking.
2. Payments and Refunds: Payment terms and refund policies for coaching and mentoring sessions will be clearly outlined during the booking process.
Conclusion:
By booking sessions with mentors, career coaches, and life coaches through Dr. Shrink, you acknowledge and agree to these terms. We are committed to facilitating meaningful and productive connections between users and professionals, while also ensuring transparency and managing expectations.
Contact Information
If you have any questions about these Terms, please contact us at:
Dr. Shrink Support Team
customercare@doctorshrink.com